Sharing Ideas

In our day-to-day life we come across many type of callers, there are different categories of callers: 1. Non-stop talker: To handle a caller who is continuously talking over phone and not allowing you to utter a single word can be tackled in following ways: Hear initially: This goes with every caller you come across, you should hear clearly and patiently in initial minutes of calling so that he should not have any complaint that the receiver is not listening to me. Jump in when the caller begins to repeat the story: Some callers get carried away and repeat their phrases, as a good call handling person one should prevent this thing to happen and barge in to stop the person to blabber un-necessarily and waste time. Interrupt and try to catch the person’s name: to stop the person to drag his talks, it’s good to say “sorry for interrupting…can I have your full name”? This will put a stop in the speed of his words, which may be useful to stop him to speak a lot late...

Smile Do your best to be friendly with your fellow members. Maintain a positive, cheerful attitude. Smile often . Your positive aura will draw others to you. Don’t hesitate to appreciate others Share positive points with everyone you work with. Be generous to praise others. Always say thank you when someone helps you. Make members feel welcome when they call or ask questions. If you let others know that they are appreciated, they’ll want to give you their best. Be an active listener To actively listen is to demonstrate that you intend to hear and understand another’s point of view. In this way, you know that you understood their meaning and they know that your responses are more than lip service. Your peers will appreciate knowing that you really do listen to what they have to say. Bring people together Create an environment that encourages others to work together. Treat everyone equally. Avoid talking about others behind their back. When you make a st...

Talking about the latest Google Search India Pakistan Ad brings tears in my eyes, tears whenever I see it, tears when I think about the concept. The stories my granny told me when I was kid. I have grown up listening these types of stories from her and always tried to relate myself to the situation. In the ad the optimum usage of the search service is shown where at one click you can search anything in this world. I like the way the old man narrates his stories to his grand daughter and she finds the sweet shop of her Yusuf Uncle and how the grand son of Yusuf Uncle plans to apply for Visa and the best part is that he even checks the weather in India and carefully takes umbrella. The last window on phone shows that the girl is checking the flight timings and the current status of the flight online and tells the taxi driver to speed up. All these minute details make this ad the best of all. I also like the way both the friends reunite and share their nick names full of lov...

S uspect P rospect A nalyze N egotiate C lose O rder The starting point is suspect(s) , everyone who might buy the product or service. The Company looks hard at the suspects to determine who are the most likely prospect(s)- the people who have strong potential interest in the product and the ability to pay for it and meeting the criteria as well. Disqualified prospects are those the Company rejects because they have poor credit or would be unprofitable. The Company hopes to convert many of its qualified prospects into first-time customers, and then to convert those satisfied first-time customers into repeat customers . Both first-time and repeat customers may continue to buy from competitors as well. Sales person should be able to analyze the ability of the customer (prospective / new / repeat) and act smart in selling the product/service and hitting the sale as well. Negotiation - Two parties need to reach agreement on the price and the other terms o...

Mujhe yaad hai vo shaam Jab tum is duniya me aayi thi; Bahut khush thi mai us din Laxmi hamare aangan me aayi thi. Tumhe pehli baar meri goad (lap) me jab daala tha khush bahut thi mai. Tumhare nanhe nanhe haath, chote se pair aur tumhari vo pehli muskurahat aaj bhi na bhool payi mai. Shahad (honey) se jo tumhara swagat kiya tha maine Us din ko kabhi na bhool paungi mai Kitne saal beet gaye lekin Vo yaadein abhi bhi taaza hai mujhe. Jab mujhe bataya gaya ki tum aayi ho sirf mere liye. Hamara ye rishta aaj tak na koi samajh paya hai na koi samajh payega. Maa, baap, beti, dost, behen, bhai, sakhi, saheli ye rishte hai hamare. Ye sirf hume pata hai Hum kaun hai ek dusre ke liye Ye rishta sirf khoon ka nahi Saanson ka bhi hai. Aaj ye vaada karte hai tumse Chahe kitna bhi door rahe ek dusre se Chahe kuch bhi chupaye ek dusre se Chahe kuch bhi bataye ek dusre se Bus hum yuhi rahenge ek duje ke liye Peeth pich...

The Indian wedding has undergone extensive changes and, therefore, wedding dresses have also witnessed a sea change. Gone are the days when brides used to shop for their trousseau from a local shop in a single visit. Now, it’s a different story. Brides, and even grooms, are choosy, and the collection of local shops finds it hard to please them. The selection of bridal wear eats up a hell of a lot of time, as the bridal ensemble would play an important part on that crucial day. The contemporary bride wants to see first-hand what she is buying and have a wide choice provided by the fashion designers. The fabrics, weaves and styles, all have to be exclusive, yet depicting her own style and persona. Colors and Trends Forget what your friends wore in the last season. This year, everything is new – from colors to trends. However, it’s a back-to-basics culture. Brides are just crazy for traditional colors. The inspiration is taken from old Bollywood and Hollywood dresse...

MYTH 1: Serious professionals do not waste time on social media. Social media is defined as the creation, exchange and sharing of information and ideas in virtual communities and within networks. If this media is used to its worth you will surely get many breakthroughs in terms of business and other opportunities. If you anytime get an opportunity to present a presentation to a group of people; you will definitely grab this opportunity so why not the same in the virtual world? Here you will find people from all the sectors and areas who acknowledge your work and give you credit for. Why can’t you use this platform and present yourself as a brand and increase the reach? MYTH 2: I made a LinkedIn profile once. Now recruiters will find me. LinkedIn is the most popular professional networking site, where your profile looks like a resume. So, you can avoid posting a CV with a job portal, which would tell the world that you are looking for a job. On the other hand, creating...